Paper Info
Title
Using Mcda To Evaluate The Performance Of The Logistics Process In Public Hospitals: The Case Of A Brazilian Teaching Hospital
Abstract
The increasing complexity of hospital management indicates a greater need for scientific instruments that underlie the performance evaluations of the organizational processes in this sector. From this perspective, this work evaluates the performance of the main activities of the internal logistics process of a Brazilian public teaching hospital's supply chain. To this end, a multicriteria decision analysis approach is used as an instrument of intervention. The multicriteria model constructed serves as a decision support system to aid decision makers, allowing managers to measure logistics performance in the hospital context and to visualize the performance profile of the main logistics activities, enabling the identification of activities requiring greater attention and improvement.
Year
DOI
Venue
2018
10.1111/itor.12387
INTERNATIONAL TRANSACTIONS IN OPERATIONAL RESEARCH
Keywords
Field
DocType
hospitals, multiple criteria decision analysis, health services, logistics
Decision analysis,Integrated logistics support,Multiple-criteria decision analysis,Decision support system,Knowledge management,Scientific instrument,Supply chain,Health services,Organizational processes,Operations management,Mathematics
Journal
Volume
Issue
ISSN
25
1
0969-6016
Citations 
PageRank 
References 
2
0.37
20
Authors
6
Name
Order
Citations
PageRank
André Andrade Longaray131.75
Leonardo Ensslin2587.57
Sandra R. Ensslin340.72
Glaucia Alves420.37
Ademar Dutra532.06
Paulo Roberto da Silva Munhoz620.37