Paper Info
Title
A Systematic Evaluation of Mobile Applications for Instant Messaging on iOS Devices.
Abstract
Nowadays, instant messaging applications (apps) are one of the most popular applications for mobile devices with millions of active users. However, mobile devices present hardware and software characteristics and limitations compared with personal computers. Hence, to address the usability issues of mobile apps, a specific methodologymust be conducted. This paper shows the findings from a systematic analysis of these applications on iOS mobile platform that was conducted to identify some usability issues in mobile applications for instant messaging. The overall process includes a Keystroke-LevelModeling and aMobile Heuristic Evaluation. In the same trend, we propose a set of guidelines for improving the usability of these apps. Based on our findings, this analysis will help in the future to create more effective mobile applications for instant messaging.
Year
DOI
Venue
2017
10.1155/2017/1294193
MOBILE INFORMATION SYSTEMS
Field
DocType
Volume
Mobile technology,Mobile computing,Mobile search,Computer science,Heuristic evaluation,Usability,Software,Mobile device,Mobile Web,Multimedia
Journal
2017
ISSN
Citations 
PageRank 
1574-017X
1
0.37
References 
Authors
16
5
Name
Order
Citations
PageRank
Sergio Caro-Alvaro110.70
Eva García-Lopez2225.53
Antonio Garcia33511.13
Luis de-Marcos426519.94
Jose-Maria Gutierrez-Martinez510.37