Title
Social media in marketing: A review and analysis of the existing literature.
Abstract
•A growing number of research studies have addressed the issues of social media in marketing.•This research reviewed 144 studies on social media in marketing context.•Seven key themes emerged from the literature.•Promotional and advertising efforts, e-WOM and CRM are some prominent themes.•Facebook has been the most frequently used social media platform examined.
Year
DOI
Venue
2017
10.1016/j.tele.2017.05.008
Telematics and Informatics
Keywords
Field
DocType
Social Media,Marketing,Systematic review,CRM,Advertising,Adoption
Marketing science,Marketing management,Marketing research,Social media,Public relations,Computer science,Quantitative marketing research,Digital marketing,Media management,Marketing,Influencer marketing
Journal
Volume
Issue
ISSN
34
7
0736-5853
Citations 
PageRank 
References 
32
0.82
15
Authors
4
Name
Order
Citations
PageRank
Ali Abdallah Alalwan1320.82
Nripendra P. Rana264245.27
Yogesh Kumar Dwivedi3155897.69
Raed Algharabat4343.58