Name
Abstract | ||
|---|---|---|
•This paper introduces a big data analytics solution for destination management organization’s decision support.•The design artefact is specified as a ‘method’ to analyse the social media data to support strategic decision-making in tourism.•Proposed solution method has the capability to provide insight of tourist’s behavioural patterns at destinations.•The capability of the solution method is demonstrated in a case study of inbound tourists to Melbourne, Australia. |
Year | DOI | Venue |
|---|---|---|
2017 | 10.1016/j.im.2016.11.011 | Information & Management |
Keywords | Field | DocType |
Tourism destination management,Tourist behaviour,Big data,Predictive analytics,Strategic decision support | Social media,Stakeholder,Predictive analytics,Decision support system,Knowledge management,Tourism,Design science research,Engineering,Analytics,Big data,Marketing | Journal |
Volume | Issue | ISSN |
54 | 6 | 0378-7206 |
Citations | PageRank | References |
7 | 0.54 | 25 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Shah Jahan Miah | 1 | 48 | 13.24 |
| Huy Quan Vu | 2 | 43 | 7.99 |
| John G. Gammack | 3 | 51 | 10.79 |
| G. Michael Mcgrath | 4 | 34 | 10.82 |