Title
User Experience Of Conveying Emotions By Touch
Abstract
In the present study, 64 users were asked to convey eight distinct emotion to a humanoid Nao robot via touch, and were then asked to evaluate their experiences of performing that task Large differences between emotions were revealed. Users perceived conveying of positive/pro-social emotions as significantly easier than negative emotions, with love and disgust as the two extremes. When asked whether they would act differently towards a human, compared to the robot, the users' replies varied. A content analysis of interviews revealed a generally positive user experience (UX) while interacting with the robot, but users also found the task challenging in several ways. Three major themes with impact on the UX emerged; responsiveness, robustness, and trickiness. The results are discussed in relation to a study of human-human affective tactile interaction, with implications for human-robot interaction (HRI) and design of social and affective robotics in particular.
Year
Venue
Field
2017
2017 26TH IEEE INTERNATIONAL SYMPOSIUM ON ROBOT AND HUMAN INTERACTIVE COMMUNICATION (RO-MAN)
Content analysis,User experience design,Computer science,Simulation,Disgust,Usability,Affect (psychology),Robot,Human–robot interaction,Humanoid robot
DocType
ISSN
Citations 
Conference
1944-9445
2
PageRank 
References 
Authors
0.40
9
5
Name
Order
Citations
PageRank
Beatrice Alenljung1454.43
Rebecca Andreasson240.77
Erik A. Billing3537.00
Jessica Lindblom4184.15
Robert Lowe511112.22