Title
Expectation Management In Child-Robot Interaction
Abstract
Children are eager to anthropomorphize (ascribe human attributes to) social robots. As a consequence they expect a more unconstrained, substantive and useful interaction with the robot than is possible with the current state-of-the art. In this paper we reflect on several of our user studies and investigate the form and role of expectations in child-robot interaction. We have found that the effectiveness of the social assistance of the robot is negatively influenced by misaligned expectations. We propose three strategies that have to be worked out for the management of expectations in child-robot interaction: 1) be aware of and analyze children's expectations, 2) educate children, and 3) acknowledge robots are (perceived as) a new kind of 'living' entity besides humans and animals that we need to make responsible for managing expectations.
Year
Venue
Field
2017
2017 26TH IEEE INTERNATIONAL SYMPOSIUM ON ROBOT AND HUMAN INTERACTIVE COMMUNICATION (RO-MAN)
Social robot,Computer vision,Computer science,Human–computer interaction,Artificial intelligence,Robot,User studies,Human–robot interaction
DocType
ISSN
Citations 
Conference
1944-9445
0
PageRank 
References 
Authors
0.34
10
4
Name
Order
Citations
PageRank
Mike Ligthart1102.19
Olivier A. Blanson Henkemans200.34
Koen V. Hindriks323837.43
Mark A. Neerincx475796.80