Title
My Choice, Your Problem? Mandating It Use In Large Organisational Networks
Abstract
On the basis of a four-year exploratory study of a mandatory information systems implementation by an Italian, multibillion-dollar dairy cooperative with 2200 members, this paper describes how key stakeholders engage in dynamic transformation processes that shape the technology, the users' practices and the organisation itself. In doing so, this study responds to calls for process-oriented longitudinal explorations and suggests an alternative path of adoption in which the technology becomes the reification of a bi-directional discourse about the transformation of practices for the entire network of organisations. In presenting this alternative path, this study unveils a five-phase change process that both altered perceptions of the technology and its possibilities at the same time resolving tensions among the drivers and users of the mandated system. (c) 2016 John Wiley & Sons Ltd
Year
DOI
Venue
2018
10.1111/isj.12120
INFORMATION SYSTEMS JOURNAL
Keywords
Field
DocType
institutional processes, mandated systems, IT-mediated transformation, exploratory case study, process studies of change, agribusiness
Transformation processes,Information system,Sociology,Knowledge management,Publishing,Exploratory research,Reification (Marxism),Perception
Journal
Volume
Issue
ISSN
28
1
1350-1917
Citations 
PageRank 
References 
3
0.40
28
Authors
4
Name
Order
Citations
PageRank
Andrea Carugati1438.17
Walter D. Fernández2516.85
Lapo Mola3436.24
Cecilia Rossignoli4418.97