Name
Abstract | ||
|---|---|---|
•We develop and validate a technology upgrade model (TUM) to explain users’ system upgrade behavior.•Procedural switching costs and benefits loss costs affect upgrade intention through both inertia and perceived need.•Incumbent system habit affects upgrade intention through inertia.•Social norms affect upgrade intention through perceived need.•Inertia weakens the positive relationship between perceived need and upgrade intention. |
Year | DOI | Venue |
|---|---|---|
2018 | 10.1016/j.ijinfomgt.2017.07.003 | International Journal of Information Management |
Keywords | Field | DocType |
Technology upgrade model,Purchase intention model (PIM),Status quo bias (SQB) theory,Perceived need,Inertia | Norm (social),Upgrade,Cost–benefit analysis,Status quo bias,Habit,Engineering,Marketing | Journal |
Volume | Issue | ISSN |
38 | 1 | 0268-4012 |
Citations | PageRank | References |
7 | 0.43 | 39 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Yu-Yin Wang | 1 | 32 | 2.68 |
| Yi-Shun Wang | 2 | 1798 | 70.08 |
| Tung-Ching Lin | 3 | 457 | 23.91 |