Title
Embedding persuasive features into policy issues: Implications to designing public participation processes.
Abstract
Public participation is one of the most important tasks for policy making processes, and public authorities are lacking ideas on designing public participation processes facilitating active citizen participation. Based on a persuasion theory, this paper examines if policy issues embedded with persuasive features draw more attention, longer elaboration time and more participation. Particularly preference matching, location matching, social proof and authority are identified as persuasive features in e-participation context and propositions on their impacts on citizens' participation processes are developed. A prototype mobile participation tool is developed to test the propositions and tested by 80 experiment participants in the UK and Turkey. The findings indicate that the mixture of central and peripheral features is most effective in drawing participation while single feature has limitations. This study also argues that the design of e-participation tools needs to consider the psychological aspects of citizens for motivating their participations.
Year
DOI
Venue
2017
10.1016/j.giq.2017.11.006
Government Information Quarterly
Keywords
Field
DocType
Public participation,Elaboration likelihood model,Persuasive computing,Policy making process
Economics,Embedding,E learning,Public participation,Public relations,Information and communication technologies for development,Information and Communications Technology,Elaboration likelihood model
Journal
Volume
Issue
ISSN
34
4
0740-624X
Citations 
PageRank 
References 
0
0.34
23
Authors
3
Name
Order
Citations
PageRank
Habin Lee116629.28
Aggeliki Tsohou28914.70
Youngseok Choi361.13