Title
Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response.
Abstract
•This study examines whether customer participation in social media brand communities affects brand trust, brand loyalty and branding co-creation.•This study applying S-O-R framework and empirically validates a model for branding co-creation with customer participation in social media brand communities.•Results indicated that SNSs participation motivations significantly affect customer participation, which in turn positively influences brand trust, brand loyalty and consequently resulted in branding co-creation.•Findings also revealed brand trust as a mediator between customer participation and brand loyalty in social media brand communities.
Year
DOI
Venue
2018
10.1016/j.ijinfomgt.2017.12.001
International Journal of Information Management
Keywords
Field
DocType
Customer participation,Motivations,Social media,Social networking sites,Online brand communities,Brand trust,Brand loyalty,Branding co-creation
Co-creation,Brand loyalty,Social network,Social media,Structural equation modeling,Brand trust,Engineering,Surprise,Survey methodology,Marketing
Journal
Volume
ISSN
Citations 
39
0268-4012
28
PageRank 
References 
Authors
0.63
26
4
Name
Order
Citations
PageRank
Shampy Kamboj1311.67
Bijoylaxmi Sarmah2300.99
Shivam Gupta3522.85
Yogesh Kumar Dwivedi4155897.69