Title
Question-Answer Selection in User to User Marketplace Conversations.
Abstract
Sellers in user to user marketplaces can be inundated with questions from potential buyers. Answers are often already available in the product description. We collected a dataset of around 590K such questions and answers from conversations in an online marketplace. We propose a question answering system that selects a sentence from the product description using a neural-network ranking model. We explore multiple encoding strategies, with recurrent neural networks and feed-forward attention layers yielding good results. This paper presents a demo to interactively pose buyer questions and visualize the ranking scores of product description sentences from live online listings.
Year
Venue
Field
2018
IWSDS
Question answering,Ranking,Computer science,Question answer,Recurrent neural network,Artificial intelligence,Natural language processing,Product description,Sentence,Encoding (memory)
DocType
Volume
Citations 
Journal
abs/1802.01766
1
PageRank 
References 
Authors
0.35
6
5
Name
Order
Citations
PageRank
Girish Kumar193.03
Matthew Henderson21588.90
Shannon Chan310.35
Hoang Nguyen4427.49
Lucas Ngoo510.35