Abstract | ||
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Mobile devices such as smartphones, tablets and IoT have undoubtedly been the largest shapers of the 21st century, changing how people live, think and work. Though, many in the developed world and a few privileged in the developing world can attest to this. Due to illiteracy, socio-economic constraints and unavailability of many non-western languages especially African languages on these mobile devices; majority of the people in developing countries are yet to benefit from these mobile devices. Yet, the rise of powerful artificial intelligence and natural language processing present new opportunities for many users of mobile devices to easily interact with their devices in their own vernacular language. Thus, get the best out of their devices.
This paper presents results collected through an online survey across 6 African countries to establish what African users think of existing voice assistants, such as Siri, Google assistant and alike. Additionally, provides recommendations based on our findings that will improve these voice assistants to better understand what Africans say. Therefore, improve the user experience of African users.
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Year | Venue | Field |
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2018 | CHI Extended Abstracts | Functional illiteracy,Internet privacy,User experience design,Vernacular,Computer science,Internet of Things,Developing country,Languages of Africa,Unavailability,Mobile device,Multimedia |
DocType | ISBN | Citations |
Conference | 978-1-4503-5621-3 | 0 |
PageRank | References | Authors |
0.34 | 0 | 1 |
Name | Order | Citations | PageRank |
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Lameck Mbangula Amugongo | 1 | 0 | 0.34 |