Paper Info
Title
Trust and Reputation Management in Healthcare Systems: Taxonomy, Requirements and Open Issues.
Abstract
Trust is a salient feature in the context of health care, which is characterized by uncertainty and an element of risk. It is a fundamental requirement for the acceptance and adoption of new services related to health care. Soft trust, based on social control mechanisms, has yielded to evidence-based trust management, where the level of trust is explicitly computed by a trust engine termed the trust and reputation system (TRS). In e-health, soft trust can be used for access control, for assessing the quality of data represented in electronic health records, to address privacy and security requirements of healthcare systems, and to compute the credibility of an entity in the presence of unknown, possibly harmful entities. Despite the importance of soft trust in healthcare, related literature that explore soft trust issues, associated challenges and requirements are largely missing. To address this defficiency, the main contributions of this paper include: (i) taxonomy related to the soft trust in healthcare systems; (ii) reference model for measuring the performance and features of TRSs; and (iii) future areas of research related to the soft trust in healthcare.
Year
DOI
Venue
2018
10.1109/ACCESS.2018.2810337
IEEE ACCESS
Keywords
Field
DocType
E-health,trust,reputation,information systems,trust and reputation systems,healthcare domain
Health care,Reputation system,Social control,Reference model,Credibility,Computer science,Knowledge management,Computer network,Access control,Wireless sensor network,The Internet
Journal
Volume
ISSN
Citations 
6
2169-3536
0
PageRank 
References 
Authors
0.34
0
5
Name
Order
Citations
PageRank
Farhana Jabeen11179.19
Zara Hamid2865.32
Adnan Akhunzada313918.06
Wadood Abdul45911.98
Sanaa Ghouzali57712.30