Title | ||
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A Consensus-Based Multicriteria Group Decision Model for Information Technology Management Committees. |
Abstract | ||
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Reaching consensus on decisions - especially when they involve multiple criteria, uncertainty and risk - is a major challenge that Information Technology (IT) Management Committees routinely face. Multicriteria decision-making models could offer support, but may be cumbersome to use when uncertainty and risk are also to be factored in, as it is common in IT service management contexts, for more co... |
Year | DOI | Venue |
---|---|---|
2018 | 10.1109/TEM.2017.2787564 | IEEE Transactions on Engineering Management |
Keywords | Field | DocType |
Decision making,Uncertainty,Information technology,Companies,Proposals | Information technology,Decision support system,Risk appetite,Risk analysis (engineering),Delphi method,Information technology management,Decision model,Engineering,IT service management,Analytic hierarchy process,Management science | Journal |
Volume | Issue | ISSN |
65 | 2 | 0018-9391 |
Citations | PageRank | References |
3 | 0.38 | 0 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Alberto S. Lima | 1 | 18 | 4.13 |
José Neuman de Souza | 2 | 493 | 64.45 |
José Antão Beltrão Moura | 3 | 3 | 0.71 |
Igor P. da Silva | 4 | 3 | 0.71 |