Title
Evaluating Review's Quality Based on Review Content and Reviewer's Expertise.
Abstract
User reviews, containing a wealth of user opinion information, play an important role for product’s online word of mouth, which have great reference value for potential customers and service/product providers. But the problem of information overload caused by the massive reviews makes users difficult to find high-quality reviews effectively. Most current methods of evaluating review quality focus on review’s content. However, the reviewer’s expertise also has a positive effect on evaluation of review’s quality. In this paper, we propose a new method to rank the reviews according to their quality. Firstly, reviewer’s quality of special topic is measured based on his/her historical review data with a topic model. Then, the coverage of attributes described in review content are integrated to measure the review’s quality based on a learning to rank model. A series of experiments are implemented on a real world dataset to verify the proposed method’s effectiveness.
Year
Venue
Field
2018
DASFAA Workshops
Learning to rank,Information overload,Information retrieval,Computer science,Word of mouth,Topic model,Database
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
12
4
Name
Order
Citations
PageRank
Ju Zhang167.56
Yuming Lin2374.76
Taoyi Huang301.01
You Li454.64