Title
Buy online and pick up in-store: Design of the service area.
Abstract
•A physical store fulfills orders for both online and offline customers.•We propose the strategy for deciding the buy-online-pick-up-in-store service area.•We provide retailer a guideline for judging the product type for in-store pickup.•We ascertain the impacts of order cancellation policies on the optimal decisions.•We prove the superiority of reserve-online-pay-in-store mode over in-store pickup.
Year
DOI
Venue
2018
10.1016/j.ejor.2018.02.002
European Journal of Operational Research
Keywords
Field
DocType
E-commerce,Omni-channel retailing,Order fulfillment,Buy online and pick up in store,Pricing
Product type,Operations research,Profitability index,Order fulfillment,Casual,Inventory cost,Operations management,Mathematics
Journal
Volume
Issue
ISSN
268
2
0377-2217
Citations 
PageRank 
References 
3
0.38
23
Authors
3
Name
Order
Citations
PageRank
Ming Jin1336.89
Gang Li2635.82
T.C.E. Cheng362850.67