Name
Abstract | ||
|---|---|---|
Many financial and mobile service providers are viewing mobile payment (MP) as a strategic growth area for their business. In order to realize this anticipated growth potential, users must initially adopt and then continue to use MP systems. However, a rich and detailed user perspective of MP continuance behavior is lacking. We address part of this research gap by content-analyzing interview transcripts of 38 MP users. The findings indicate that perceived usefulness and risk, disconfirmation, satisfaction, subjective norm, and habit are important when users making MP continuance decisions. |
Year | Venue | Field |
|---|---|---|
2018 | PROCEEDINGS OF THE 51ST ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS) | Mobile payment,Computer science,China,Knowledge management,Risk perception,Qualitative research,Marketing |
DocType | Citations | PageRank |
Conference | 0 | 0.34 |
References | Authors | |
0 | 5 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Xiaogang Chen | 1 | 184 | 25.18 |
| Darrell Carpenter | 2 | 36 | 5.99 |
| Xue Li | 3 | 4 | 2.23 |
| Charlie Chung-Ping Chen | 4 | 1396 | 137.82 |
| Shin-Yuan Hung | 5 | 912 | 49.10 |