Title
A Flexible Semantic KPI Measurement System.
Abstract
Linked Data (LD) technology enables integrating information across disparate sources and can be exploited to perform inferencing for deriving added-value knowledge. As such, it can really support performing different kinds of analysis tasks over business process (BP) execution related information. When moving BPs in the cloud, giving rise to Business Process as a Service (BPaaS) concept, the first main challenge is to collect and link, based on a certain structure, information originating from different systems. To this end, two main ontologies are proposed in this paper to enable this structuring: a KPI and a Dependency one. Then, via exploiting these well-connected ontologies, an innovative Key Performance Indicator (KPI) analysis system is built that offers two main analysis capabilities: KPI assessment and drill-down, where the second can enable finding root causes of KPI violations. This system advances the state-of-the-art by exhibiting the capability, through the LD usage, of the flexible construction and assessment of any KPI kind, allowing experts to better explore the possible KPI space.
Year
Venue
Field
2017
CLOSER (Selected Papers)
Ontology (information science),Performance indicator,System of measurement,Business process,Software engineering,Computer science,Linked data,Structuring,Database,Cloud computing
DocType
Citations 
PageRank 
Conference
1
0.35
References 
Authors
19
3
Name
Order
Citations
PageRank
Kyriakos Kritikos159542.10
Dimitris Plexousakis22586326.38
Robert Woitsch310.35