Title
Supporting Collaboration In Human-Machine Crisis Management Networks
Abstract
Several parts of our modern lives are today taking place in networks where both humans and machines are key actors. With this development follows the increased need and importance of investigating related consequences and understand how we best can design technological systems to support efficient and productive human-machine networks. This paper presents the use of a human-machine network approach to nuance how we think of the interactions and collaboration that takes place in human-machine networks. Specifically, we study the complex network involved in crisis management, and show how such a network's characteristics may have implications for, and affect collaboration. The study is based on the analysis of in-depth interviews with both system provider representatives and end-users of a collaborative tool for crisis management. Three directions in which the design and development of crisis management systems should be guided are proposed.
Year
DOI
Venue
2018
10.1007/978-3-319-91244-8_29
HUMAN-COMPUTER INTERACTION: INTERACTION IN CONTEXT, HCI INTERNATIONAL 2018, PT II
Keywords
Field
DocType
Human-machine networks, Crisis management networks, Collaborative tool
Human–machine system,Computer science,Knowledge management,Human–computer interaction,Crisis management,Complex network
Conference
Volume
ISSN
Citations 
10902
0302-9743
0
PageRank 
References 
Authors
0.34
9
2
Name
Order
Citations
PageRank
Ida Maria Haugstveit193.92
Marita Skjuve232.79