Title
Seeking and using intention of health information from doctors in social media: The effect of doctor-consumer interaction.
Abstract
•Two types of doctor-consumer interactions on social media are identified based on professional-client interaction theory.•The working mechanisms of doctor-consumer interaction are figured out as consumer satisfaction and trust towards doctors.•The effect of instrumental and affective interaction on health information seeking and usage intention is confirmed.
Year
DOI
Venue
2018
10.1016/j.ijmedinf.2018.04.009
International Journal of Medical Informatics
Keywords
Field
DocType
Doctor-consumer interaction,Health information seeking,Health information usage,Satisfaction,Trust
Social psychology,Expectation confirmation theory,Social media,Mediation (statistics),Knowledge management,Mediation (Marxist theory and media studies),Survey methodology,Interaction theory,Affect (psychology),Medicine,Health information
Journal
Volume
ISSN
Citations 
115
1386-5056
0
PageRank 
References 
Authors
0.34
13
6
Name
Order
Citations
PageRank
Tailai Wu172.47
Zhaohua Deng220712.53
Donglan Zhang300.34
Paula R. Buchanan400.34
Dongqing Zha500.34
Ruoxi Wang663.14