Title
Development of Maturity Levels for Agile Industrial Service Companies.
Abstract
Industrial service is currently undergoing tremendous changes, largely driven by the development of new technologies, in particular the advancing digitalization. Never before have organizations had more comprehensive and insightful data assets - and never before have the opportunities to fully exploit this potential been better. However, most companies are unaware of how they can make use of this potential and which development steps are necessary to react to the current situation. To change this, a maturity-based approach was developed which describes four development stages of an industrial service company from a technological, organizational and cultural point of view. The maturity model makes it possible to develop a digital roadmap that is tailor-made to each company, which helps to introduce Industrie 4.0 and transform industrial service companies into learning, agile organizations.
Year
DOI
Venue
2018
10.1007/978-3-319-99707-0_2
ADVANCES IN PRODUCTION MANAGEMENT SYSTEMS: SMART MANUFACTURING FOR INDUSTRY 4.0, APMS 2018
Keywords
Field
DocType
Industrie 4.0,Maturity model,Technical service,Service management,Culture,Organizational structure
Service management,Organizational structure,Capability Maturity Model,Exploit,Agile software development,Emerging technologies,Business,Process management
Conference
Volume
ISSN
Citations 
536
1868-4238
0
PageRank 
References 
Authors
0.34
0
4
Name
Order
Citations
PageRank
A. Kampker146.89
Jana Frank201.35
Roman Emonts-Holley300.34
Philipp Jussen402.03