Paper Info
Title
Privacy in the smart grid: end-user concerns and requirements.
Abstract
Mobile interfaces will be central in connecting end-users to the smart grid and enabling their active participation. Services and features supporting this participation do, however, rely on high-frequency collection and transmission of energy usage data by smart meters which is privacy-sensitive. The successful communication of privacy to end-users via consumer interfaces will therefore be crucial to ensure smart meter acceptance and consequently enable participation. Current understanding of user privacy concerns in this context is not very differentiated, and user privacy requirements have received little attention. A preliminary user questionnaire study was conducted to gain a more detailed understanding of the differing perceptions of various privacy risks and the relative importance of different privacy-ensuring measures. The results underline the significance of open communication, restraint in data collection and usage, user control, transparency, communication of security measures, and a good customer relationship.
Year
Venue
Field
2018
MobileHCI Adjunct
Open communication,Customer relationship management,Internet privacy,User control,Smart grid,End user,Computer science,Smart meter,Usage data,User requirements document
DocType
Citations 
PageRank 
Conference
0
0.34
References 
Authors
4
5
Name
Order
Citations
PageRank
Lisa Diamond1302.22
Johann Schrammel222022.85
peter frohlich38811.38
Georg Regal4145.64
Manfred Tscheligi52567570.72