Title
Understanding indirect system use of junior employees in the context of healthcare.
Abstract
As digital natives, junior employees are believed to be highly tech-savvy and directly use enterprise system in daily work. However, prior literature has reported a considerable number of indirect system use by junior employees. This study aims to understand this seemly paradoxical phenomenon. We theorize indirect system use as a technology interaction behavior with delegation. Results of a survey among junior physicians show that quantitative overload, positional legitimacy power, and social legitimacy power are significant antecedents of their indirect system use. Moreover, social legitimacy power has a stronger influence than positional legitimacy power.
Year
DOI
Venue
2018
10.1016/j.im.2018.03.005
Information & Management
Keywords
Field
DocType
Digital natives,Indirect system use,Technology interaction,Organizational delegation,Overload,Organizational power
Health care,Digital native,Enterprise system,Legitimacy,Engineering,Phenomenon,Delegation,Marketing
Journal
Volume
Issue
ISSN
55
6
0378-7206
Citations 
PageRank 
References 
0
0.34
30
Authors
5
Name
Order
Citations
PageRank
Yujing Xu102.37
Yu Tong2224.69
Stephen Shaoyi Liao339130.55
Guangquan Zhou411.05
Yugang Yu514325.29