Title
The State-of-the-Art in Twitter Sentiment Analysis: A Review and Benchmark Evaluation.
Abstract
Twitter has emerged as a major social media platform and generated great interest from sentiment analysis researchers. Despite this attention, state-of-the-art Twitter sentiment analysis approaches perform relatively poorly with reported classification accuracies often below 70%, adversely impacting applications of the derived sentiment information. In this research, we investigate the unique challenges presented by Twitter sentiment analysis and review the literature to determine how the devised approaches have addressed these challenges. To assess the state-of-the-art in Twitter sentiment analysis, we conduct a benchmark evaluation of 28 top academic and commercial systems in tweet sentiment classification across five distinctive data sets. We perform an error analysis to uncover the causes of commonly occurring classification errors. To further the evaluation, we apply select systems in an event detection case study. Finally, we summarize the key trends and takeaways from the review and benchmark evaluation and provide suggestions to guide the design of the next generation of approaches.
Year
DOI
Venue
2018
10.1145/3185045
ACM Trans. Management Inf. Syst.
Keywords
Field
DocType
Sentiment analysis, benchmark evaluation, natural language processing, opinion mining, social media, text mining, twitter
Data science,Text mining,Social media,Sentiment analysis,Computer science
Journal
Volume
Issue
ISSN
9
2
2158-656X
Citations 
PageRank 
References 
7
0.43
67
Authors
4
Name
Order
Citations
PageRank
David Zimbra12019.93
Ahmed Abbasi2118253.61
Daniel Zeng32539286.59
Hsinchun Chen49569813.33