Title
Understanding the predictability of user demographics from cyber-physical-social behaviours in indoor retail spaces.
Abstract
Understanding the association between customer demographics and behaviour is critical for operators of indoor retail spaces. This study explores such an association based on a combined understanding of customer Cyber (online), Physical, and (some aspects of) Social (CPS) behaviour, at the conjunction of corresponding CPS spaces. We combine the results of a traditional questionnaire with large-scale WiFi access logs, which capture customer cyber and physical behaviour. We investigate the predictability of user demographics based on CPS behaviors captured from both sources. We find (1) strong correlations between users’ demographics and their CPS behaviors; (2) log-recorded cyber-physical behavior reflects well data captured in the corresponding questionnaire; (3) different CPS behaviors contribute differently to the predictability of demographic attributes; and (4) the predictability of user demographics from logs is comparable to questionnaire-based data. As such, our study provides strong support for demographic studies based on large-scale logs data capture.
Year
DOI
Venue
2018
10.1140/epjds/s13688-017-0128-2
EPJ Data Sci.
Keywords
Field
DocType
logs,questionnaire,predictability of user demographics
Data science,Predictability,Physical behaviour,Computer science,Cyber-physical system,Demographics,Automatic identification and data capture
Journal
Volume
Issue
Citations 
7
1
4
PageRank 
References 
Authors
0.42
26
5
Name
Order
Citations
PageRank
Yongli Ren114223.56
Martin Tomko218121.96
f salim34010.93
Jeffrey Chan4698.29
Mark Sanderson53751341.56