Title
Assessing The Impact Of Virtual Human'S Appearance On Users' Trust Levels
Abstract
Virtual humans are used to facilitate interactions in sensitive contexts such as health-care. In such contexts, trust in the information source plays an important role in reception of the information. Prior work has shown that physical appearance affects trustworthiness in human-human interactions; therefore, we examined the effect of virtual human's appearance on users' trust. We ran a between-users study with 12 adult participants, who watched a video of a virtual human with professional attire (e.g., lab coat) or with general attire (e.g., button-down shirt). We examined the duration of eye fixation on the virtual human's face along with participants' self-reported trust levels. We found that there was no statistical difference in eye contact or trust between the two test conditions.
Year
DOI
Venue
2018
10.1145/3267851.3267863
18TH ACM INTERNATIONAL CONFERENCE ON INTELLIGENT VIRTUAL AGENTS (IVA'18)
Keywords
Field
DocType
Virtual Human, User trust, Eye-tracking, Health-care
Health care,Social psychology,Statistical difference,Computer science,Trustworthiness,Human physical appearance,Eye tracking,Fixation (visual),Virtual actor,Eye contact,Applied psychology
Conference
Citations 
PageRank 
References 
0
0.34
2
Authors
4
Name
Order
Citations
PageRank
Mohan Zalake103.04
Julia Woodward2105.58
Amanpreet Kapoor384.28
Benjamin Lok48815.06