Abstract | ||
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Virtual humans are used to facilitate interactions in sensitive contexts such as health-care. In such contexts, trust in the information source plays an important role in reception of the information. Prior work has shown that physical appearance affects trustworthiness in human-human interactions; therefore, we examined the effect of virtual human's appearance on users' trust. We ran a between-users study with 12 adult participants, who watched a video of a virtual human with professional attire (e.g., lab coat) or with general attire (e.g., button-down shirt). We examined the duration of eye fixation on the virtual human's face along with participants' self-reported trust levels. We found that there was no statistical difference in eye contact or trust between the two test conditions. |
Year | DOI | Venue |
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2018 | 10.1145/3267851.3267863 | 18TH ACM INTERNATIONAL CONFERENCE ON INTELLIGENT VIRTUAL AGENTS (IVA'18) |
Keywords | Field | DocType |
Virtual Human, User trust, Eye-tracking, Health-care | Health care,Social psychology,Statistical difference,Computer science,Trustworthiness,Human physical appearance,Eye tracking,Fixation (visual),Virtual actor,Eye contact,Applied psychology | Conference |
Citations | PageRank | References |
0 | 0.34 | 2 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Mohan Zalake | 1 | 0 | 3.04 |
Julia Woodward | 2 | 10 | 5.58 |
Amanpreet Kapoor | 3 | 8 | 4.28 |
Benjamin Lok | 4 | 88 | 15.06 |