Title
A Multi-Granularity 2-Tuple QFD Method and Application to Emergency Routes Evaluation.
Abstract
Quality function deployment (QFD) is an effective approach to satisfy the customer requirements (CRs). Furthermore, accurately prioritizing the engineering characteristics (ECs) as the core of QFD is considered as a group decision making (GDM) problem. In order to availably deal with various preferences and the vague information of different experts on a QFD team, multi-granularity 2-tuple linguistic representation is applied to elucidate the relationship and correlation between CRs and ECs without loss of information. In addition, the importance of CRs is determined using the best worst method (BWM), which is more applicable and has good consistency. Furthermore, we propose considering the relationship matrix and correlation matrix method to prioritize ECs. Finally, an example about evaluating emergency routes of metro station is proposed to illustrate the validity of the proposed methodology.
Year
DOI
Venue
2018
10.3390/sym10100484
SYMMETRY-BASEL
Keywords
Field
DocType
quality function deployment,engineering characteristics,group decision making,2-tuple,metro station,emergency routes
Combinatorics,Tuple,Quality function deployment,Theoretical computer science,Granularity,Mathematics
Journal
Volume
Issue
ISSN
10
10
2073-8994
Citations 
PageRank 
References 
0
0.34
23
Authors
3
Name
Order
Citations
PageRank
Yanlan Mei100.68
Yingying Liang200.34
Yan Tu366.97