Name
Title | ||
|---|---|---|
Where And How To Look For Help Matters: Analysis Of Support Exchange In Online Health Communities For People Living With Hiv |
Abstract | ||
|---|---|---|
Research is scarce on how direct and indirect support seeking strategies affect support exchange in online health communities. Moreover, prior research has relied mostly on content analysis of forum posts at the post level. In order to generate a more fine-grained analysis of support exchange, we conducted content analysis at the utterance level, taking directness of support seeking, quality of provision, forum type, and seeker gender into account. Our analysis of four popular online support forums for people living with human immunodeficiency virus found that type of support sought and provided, support seeking strategy, and quality of emotional support provision differed in care provider/ formal forums versus social/informal forums. Interestingly, indirect support seeking tended to elicit more supportive emotional responses than direct support seeking strategies in all forums; we account for this in terms of type of support sought. Practical implications for online support communities are discussed. |
Year | DOI | Venue |
|---|---|---|
2018 | 10.3390/info9100259 | INFORMATION |
Keywords | Field | DocType |
support seeking, social support, HIV, HIV support, online health communities, online forums: stigmatized populations, computer-mediated communication, content analysis | Content analysis,Online health communities,Computer science,Public relations,Utterance,Computer-mediated communication,Artificial intelligence,Social support,Machine learning | Journal |
Volume | Issue | Citations |
9 | 10 | 0 |
PageRank | References | Authors |
0.34 | 5 | 5 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Juan F. Maestre | 1 | 5 | 6.24 |
| Susan C. Herring | 2 | 1204 | 268.48 |
| Aehong Min | 3 | 0 | 1.69 |
| Ciabhan L. Connelly | 4 | 5 | 1.17 |
| Patrick C. Shih | 5 | 341 | 31.06 |