Title
Automated Self-Learning Chatbot Initially Built As A Faqs Database Information Retrieval System: Multi-Level And Intelligent Universal Virtual Front-Office Implementing Neural Network
Abstract
The method proposed in this paper is based on dynamical information system capable toimplement a universal multi-level virtual front-office made by FAQs and chatbot self-learning systems. We describe statistics and tests necessary to validate the solution, and report acomparison between neural network and AIML results.
Year
DOI
Venue
2018
10.31449/inf.v42i3.2173
INFORMATICA-JOURNAL OF COMPUTING AND INFORMATICS
Keywords
Field
DocType
chatbot, artificial intelligence, neural networks, multi-level self-learning information system
Information system,Information retrieval,Computer science,Automation,Natural language,Front office,Chatbot,Artificial neural network,Customer support,Database,AIML
Journal
Volume
Issue
ISSN
42
4
0350-5596
Citations 
PageRank 
References 
0
0.34
0
Authors
3
Name
Order
Citations
PageRank
Alessandro S. Massaro1187.91
Vincenzo Maritati210.77
Angelo Galiano345.24