Title | ||
---|---|---|
Automated Self-Learning Chatbot Initially Built As A Faqs Database Information Retrieval System: Multi-Level And Intelligent Universal Virtual Front-Office Implementing Neural Network |
Abstract | ||
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The method proposed in this paper is based on dynamical information system capable toimplement a universal multi-level virtual front-office made by FAQs and chatbot self-learning systems. We describe statistics and tests necessary to validate the solution, and report acomparison between neural network and AIML results. |
Year | DOI | Venue |
---|---|---|
2018 | 10.31449/inf.v42i3.2173 | INFORMATICA-JOURNAL OF COMPUTING AND INFORMATICS |
Keywords | Field | DocType |
chatbot, artificial intelligence, neural networks, multi-level self-learning information system | Information system,Information retrieval,Computer science,Automation,Natural language,Front office,Chatbot,Artificial neural network,Customer support,Database,AIML | Journal |
Volume | Issue | ISSN |
42 | 4 | 0350-5596 |
Citations | PageRank | References |
0 | 0.34 | 0 |
Authors | ||
3 |
Name | Order | Citations | PageRank |
---|---|---|---|
Alessandro S. Massaro | 1 | 18 | 7.91 |
Vincenzo Maritati | 2 | 1 | 0.77 |
Angelo Galiano | 3 | 4 | 5.24 |