Name
Title | ||
|---|---|---|
Understanding knowledge workers' job performance: a perspective of online and offline communication networks. |
Abstract | ||
|---|---|---|
Optimal communication networks allow the knowledge workers to get high job performance. As knowledge workers are increasingly relying on the online interaction, it is important to understand how online and offline communication networks respectively enhance job performance. An empirical study is performed using data collected from 103 knowledge workers in a high-tech company. The results show that job performance of knowledge workers is positively influenced by online communication network properties and negatively influenced by offline communication network properties. The positions of knowledge workers within the offline whole communication network negatively moderate the above effects, such that the relationships between job performance and communication network properties are weaker when a knowledge worker occupies a central position. Theoretical contributions and practical implications are discussed. |
Year | DOI | Venue |
|---|---|---|
2019 | 10.1080/17517575.2018.1458996 | ENTERPRISE INFORMATION SYSTEMS |
Keywords | Field | DocType |
Communication network,online communication,offline communication,job performance,information and communication technology,information system | Information system,Data mining,Telecommunications network,Knowledge worker,Computer science,Knowledge management,Online and offline,Information and Communications Technology,Job performance,Empirical research | Journal |
Volume | Issue | ISSN |
13.0 | 1 | 1751-7575 |
Citations | PageRank | References |
0 | 0.34 | 8 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Fei Gao | 1 | 0 | 0.34 |
| Wang, J. | 2 | 60 | 6.72 |
| Shiquan Wang | 3 | 0 | 0.34 |