Title
Attitude Detection for One-Round Conversation - Jointly Extracting Target-Polarity Pairs.
Abstract
We tackle Attitude Detection, which we define as the task of extracting the replier's attitude, i.e., a target-polarity pair, from a given one-round conversation. While previous studies considered Target Extraction and Polarity Classification separately, we regard them as subtasks of Attitude Detection. Our experimental results show that treating the two subtasks independently is not the optimal solution for Attitude Detection, as achieving high performance in each subtask is not sufficient for obtaining correct target-polarity pairs. Our jointly trained model AD-NET substantially outperforms the separately trained models by alleviating the target-polarity mismatch problem. Moreover, we proposed a method utilising the attitude detection model to improve retrieval-based chatbots by re-ranking the response candidates with attitude features. Human evaluation indicates that with attitude detection integrated, the new responses to the sampled queries from are statistically significantly more consistent, coherent, engaging and informative than the original ones obtained from a commercial chatbot.
Year
DOI
Venue
2019
10.1145/3289600.3291038
WSDM
Keywords
Field
DocType
attitude detection, chatbot, conversation, sentiment analysis
Data mining,Conversation,Computer science,Sentiment analysis,Artificial intelligence,Chatbot,Natural language processing
Conference
Volume
ISBN
Citations 
27
978-1-4503-5940-5
0
PageRank 
References 
Authors
0.34
26
4
Name
Order
Citations
PageRank
Zhaohao Zeng183.23
Ruihua Song2113859.33
Pingping Lin310.69
Tetsuya Sakai41460139.97