Title
Discrete Event simulation of Appointments Handling at a children's Hospital Call Center - Lessons Learned from V&v Process.
Abstract
Validation and Verification (V&V) is one of the most important aspects of the simulation modeling process. During the three stages of V&V (conceptual validation, verification, and operational validation), it is possible to identify inconsistencies in the model's development and, therefore, increase the trust that the model is an adequate representation of reality. The aim of this paper is to demonstrate practical problems and benefits while applying V&V techniques, even if takes a lot of project time, as an indispensable step in guiding the modeler to solving any missed issue. Shortcomings and benefits of V&V techniques application were demonstrated through a case study at a Children's hospital Call Center.
Year
DOI
Venue
2018
10.1109/WSC.2018.8632466
WSC
Field
DocType
ISSN
Data modeling,Software engineering,Systems engineering,Verification and validation,Computer science,Simulation modeling,Discrete event simulation
Conference
0891-7736
ISBN
Citations 
PageRank 
978-1-5386-6570
0
0.34
References 
Authors
0
4
Name
Order
Citations
PageRank
Angelo Pisaniello100.34
Willian Borba da Silva200.34
Leonardo Chwif3448.40
Wilson Inacio Pereira401.01