Title
Users' Satisfaction with Social Network Sites: A Self-Determination Perspective.
Abstract
When the online social networking market is no longer a "blue ocean," retaining existing users and maintaining their satisfaction with the current social network site (SNS) become SNS providers' most important tasks. This study applies Self-Determination Theory and examines the relationship between trust, relatedness need, and users' satisfaction with SNSs. Using Facebook as the context, we tested our hypotheses with the student sample from a large state university in U.S. The results show that competence and benevolence trust beliefs positively influence relatedness need satisfaction; relatedness need satisfaction and relatedness need level significantly influence uses' satisfaction with SNSs. The theoretical and practical implications of this study are also discussed.
Year
DOI
Venue
2016
10.1080/08874417.2015.11645800
JOURNAL OF COMPUTER INFORMATION SYSTEMS
Keywords
Field
DocType
social network sites,self-determination theory,need for relatedness,trust
Social psychology,Social network,Self-determination,Knowledge management,Psychology,Self-determination theory
Journal
Volume
Issue
ISSN
56.0
1.0
0887-4417
Citations 
PageRank 
References 
5
0.40
6
Authors
2
Name
Order
Citations
PageRank
Xuequn Wang112018.79
Yibai Li2343.46