Paper Info
Title
Product-Service Systems For Servitization Of The Automotive Industry: A Literature Review
Abstract
Nowadays companies are facing several transformations of their activities, empowered and pulled by technological and social evolutions over the few past decades. As competitiveness is a leitmotiv in the market economy paradigm, it is necessary to improve activities through excellence and new offers. In a focus on the consumers' needs, the limits between tangible and intangible offer are challenged through new kind of offers merging products and service under one common offer. Manufacturing companies, and more precisely the automotive industry, endeavour to integrate new constraints of sustainability, economic globalisation and new ways of consumption made possible with this new kind of offerings. This supports the opportunity to change consumption offers, historically driven by production and consumption of tangible assets. The paper explores a key concept to operate this shift towards a new type of offer gathering products and service into an integrated bundle entitled product-service system (PSS). This paper proposes a review of PSS definitions, methodologies and its applications to clarify the contribution of the literature in enabling its adoption. Requirements to adopt PSS are extracted from case studies and methodologies for servitization are evaluated as means to overcome barriers of PSS adoption. A specific focus is given on the automotive industry.
Year
DOI
Venue
2017
10.1080/00207543.2016.1252864
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH
Keywords
DocType
Volume
Product-Service Systems (PSS), automotive industry, servitization, design for service
Journal
55
Issue
ISSN
Citations 
7
0020-7543
12
PageRank 
References 
Authors
0.95
11
4
Name
Order
Citations
PageRank
Fabien Mahut1120.95
Joanna Daaboul2244.07
Matthieu Bricogne3326.23
Benoît Eynard414928.57