Abstract | ||
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The main factor contributing in the revenues' growth of mobile operator is the delivery of a good QoE for their subscribers. For that reason, many interests have been focused on the enhancement of the QoE perceived by customers. In this paper, we propose a new CEM approach called Business Oriented CEM. It ensures the increase of the operator revenue while keeping a high QoE for the customer. This approach is presented through a troubleshooting uses case. The extra profit is around 20% per user per day using the present model while providing a satisfying QoS for the customers. |
Year | DOI | Venue |
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2016 | 10.1109/ICMCS.2016.7905579 | 2016 5th International Conference on Multimedia Computing and Systems (ICMCS) |
Keywords | DocType | ISSN |
LTE-A,QoE,CEM | Conference | 2472-7652 |
ISBN | Citations | PageRank |
978-1-5090-5147-2 | 0 | 0.34 |
References | Authors | |
7 | 3 |
Name | Order | Citations | PageRank |
---|---|---|---|
Nabil Torjemen | 1 | 2 | 1.73 |
Nabil Tabbane | 2 | 86 | 18.70 |
Ghayet El Mouna Zhioua | 3 | 56 | 6.26 |