Title
Knowledge Entry Maps: structuring of method knowledge in the IT industry
Abstract
For professionals in the IT industry it is important to have easy access to knowledge about the day-to-day business processes. Such knowledge, which is called method knowledge, can be made easy accessible through a knowledge repository system. One factor that determines the accessibility of method knowledge in such a repository is the way in which this knowledge is structured and made accessible. This paper presents a meta-modeling technique for modeling knowledge structures. The technique is called Knowledge Entry Map and supports the design of knowledge repository systems based on topic maps. To validate the technique it has been applied in two case studies in the professional IT industry, a software developer and a service provider. The case studies demonstrate the applicability of the meta-modeling technique for capturing the structure of method knowledge in IT organizations. Moreover, the case studies provided the idea of a generic method knowledge structure for project-oriented and product-oriented IT organizations.
Year
Venue
Keywords
2005
EJC
product-oriented it organization,method knowledge,meta-modeling technique,it industry,knowledge repository system,it organization,professional it industry,case study,knowledge entry maps,knowledge structure,generic method knowledge structure
Field
DocType
Volume
Information technology,Knowledge engineering,Structuring,Management science,Mathematics
Conference
136
ISSN
ISBN
Citations 
0922-6389
1-58603-591-6
0
PageRank 
References 
Authors
0.34
13
4
Name
Order
Citations
PageRank
Remko Helms111412.71
Sjaak Brinkkemper22599219.13
Job van Oosterum300.34
Frank de Nijs400.34