Title
Usability Assessment of Collaborative Shared-Space Telepresence Shopping Services
Abstract
This paper describes the methodology and procedure of usability trials undertaken as part of the ACTS Teleshoppe project; it also details and analyses the results of the trials. The aim of the trials was to assess user attitudes to a collaborative shared-space shopping service. Usability data were obtained using a series of Likert-style questionnaires and through a 'focus group' discussion performed with a representative subset of the trial participants. The paper presents this data and draws conclusions relevant to the future direction of research and implementation for such shopping services. In particular, the results of the trials indicate a generally positive attitude towards the collaborative shopping service used. Furthermore, those aspects of the service viewed negatively by the users are for the most part aspects which can be easily rectified and not due to technological limitations.
Year
DOI
Venue
1999
10.1007/3-540-48757-3_2
ECMAST
Keywords
Field
DocType
usability data,collaborative shopping service,usability trial,collaborative shared-space shopping service,collaborative shared-space telepresence shopping,shopping service,usability assessment,focus group,part aspect,future direction,likert-style questionnaire,acts teleshoppe project
Information system,Usability assessment,World Wide Web,Virtual reality,Shared space,Computer science,Usability,Knowledge management,Information and Communications Technology,Focus group,Client–server model,Distributed computing
Conference
Volume
ISSN
ISBN
1629
0302-9743
3-540-66082-8
Citations 
PageRank 
References 
1
0.38
1
Authors
3
Name
Order
Citations
PageRank
James Anderson110.38
Rachael Vincent210.38
Mervyn A. Jack319143.58