Title
Redefining Interoperability: Understanding Police Communication Task Environments
Abstract
The goal of this research is to understand the concept of police communication environments related to interoperable issues. Interoperability is critical to both inter- and intra- organizational communication. Especially in the emergency operations with multiple groups at the same place, the importance of interoperability has been much appreciated. This study used semi-structured interviews to examine the police communication issues and reconceptualize interoperability in the police communication domain. Based on the interview, we identified three important concepts to specify interoperable groups. First, highly distributed decision making processes are problematic for multiple communication needs. Second, a police team is self-organized at the scene. Finally, their operational boundaries are tentative based on contextual information. Based on these main concepts, we provided high-level suggestions to design a police communication system based on cognitive radio technology.
Year
DOI
Venue
2009
10.1007/978-3-642-02559-4_86
HCI (9)
Keywords
Field
DocType
interoperable group,police communication system,police communication domain,multiple communication need,redefining interoperability,police communication issue,understanding police communication task,police team,organizational communication,reconceptualize interoperability,multiple group,police communication environment,communication system,cognitive radio,self organization
Contextual information,Interoperability,Computer science,Cross-domain interoperability,Organizational communication,Communications system,Knowledge management,Communication studies,Communication issues,Cognitive radio
Conference
Volume
ISSN
Citations 
5618
0302-9743
1
PageRank 
References 
Authors
0.39
2
3
Name
Order
Citations
PageRank
Gyu H. Kwon110.39
Tonya L. Smith-jackson2759.22
Charles W. Bostian312716.38