Title
Transformative Influence of Business Processes on the Business Model: Classifying the State of the Practice in the Software Industry
Abstract
Fast changing business environments often force companies to rethink and renew their established business model. Often though, decisions to make changes to the current business model are made too late, when the current business is already struggling. One way to overcome this challenge is to continuously monitor business processes in operations and to adjust the business model according to changes in business processes. This paper clarifies the influence of business processes on the business model. Based on a literature review, expert interviews and inductive reasoning, we derive a classification framework for receiving new insights into the maturity of current KPI-systems and their strategic importance with regards to business model changes. While some companies consider the connection as so important that they set up sophisticated performance measurement systems, others rely much less on process KPIs to initiate business model changes. Investigating these differences marks a promising starting point for future research.
Year
DOI
Venue
2013
10.1109/HICSS.2013.573
HICSS
Keywords
Field
DocType
KPI,business model,business process,software industry,strategy
New business development,Artifact-centric business process model,Knowledge management,Business process modeling,Business transformation,Business Process Model and Notation,Business rule,Business architecture,Business,Process management,Business analysis
Conference
ISSN
Citations 
PageRank 
1060-3425
3
0.43
References 
Authors
0
6
Name
Order
Citations
PageRank
Amir Bonakdar171.15
Tobias Weiblen271.15
Christina Di Valentin3176.03
Theresa Zeibner430.43
Anton Pussep5153.60
Markus Schief6407.35