Title
Managers' Perceptions of Information System Project Success.
Abstract
The adequate measurement of information system project success is a yet unsolved problem. Although researchers agree on the concept's multi-dimensionality, a generally accepted definition does still not exist. This article presents findings from a confirmatory study with 86 projects to test three alternative approaches to measure information system project success using the project managers' subjective perceptions of project success and its potential dimensions. Our results suggest that the traditional way of assessing project success is inadequate to assess the overall success of an information system project. Project management should focus on process efficiency and on best satisfying customers' needs instead of solely on keeping plans.
Year
DOI
Venue
2011
10.1080/08874417.2011.11645536
JOURNAL OF COMPUTER INFORMATION SYSTEMS
Keywords
Field
DocType
information system project success,process efficiency,customer satisfaction,adherence to planning,structural equation modeling
Critical success factor,Extreme project management,Computer science,Knowledge management,Project management triangle,Project governance,OPM3,Basis of estimate,Marketing,Project charter,Project management
Journal
Volume
Issue
ISSN
52.0
2.0
0887-4417
Citations 
PageRank 
References 
2
0.38
0
Authors
3
Name
Order
Citations
PageRank
Dirk Basten15716.67
Dominik Joosten2122.31
Werner Mellis315317.29