Title
Factors Influencing User Acceptance of Web-Based Decision Support Systems.
Abstract
Web-Based Decision Support Systems (WDSS) have emerged in the past decades. However, with their flourishing, many deficiencies have also appeared. These have led to a low acceptance rate of WDSS. Thus, knowing what these deficiencies or influencing factors has become very important to those firms intending to implement their own WDSS. This study constructed an empirical study to investigate a famous portal Web site in Taiwan. One hundred and seventy effective responses were collected. The results indicate that all hypotheses, except perceived risk and response time, are supported. Attitude, the subjective norm and perceived behavioral control are determinants to explain a user's intention to use WDSS. Furthermore, compatibility, trust, perceived ease of use and perceived usefulness have a significant effect on attitude, interpersonal and external influence have a notable impact on the subjective norm; and self efficacy and facilitating conditions also have a significant consequence on perceived behavioral control.
Year
DOI
Venue
2012
10.1080/08874417.2012.11645578
JOURNAL OF COMPUTER INFORMATION SYSTEMS
Keywords
Field
DocType
Web-Based Decision Support Systems,Decision Making Process,World Wide Web,Decomposed Theory of Planned Behavior,Information Systems Acceptance
Social psychology,Interpersonal communication,Decision support system,Norm (social),Psychology,Knowledge management,Risk perception,Flourishing,Self-efficacy,Marketing,Decision-making,Empirical research
Journal
Volume
Issue
ISSN
52.0
4.0
0887-4417
Citations 
PageRank 
References 
2
0.35
0
Authors
2
Name
Order
Citations
PageRank
Shin-Yuan Hung191249.10
Hsiang-Lin Wu220.35