Paper Info
Title
Useful business cases: value creation in IS projects.
Abstract
Business cases have become popular as part of managing value creation in IS projects. Nevertheless, business cases are often poorly linked to value creation activities and organizations struggle to develop business cases that are useful and express more than simple cost savings. This action research study seeks to improve the usefulness of business cases in IS projects. We used collaborative action research with Danish municipalities to improve their practices when developing and using business cases and to change their perceptions of what constitutes a good business case that is useful during implementation and value creation. This article presents lessons learned from our action research, lessons that we incorporated into a business case method and subsequently evaluated with IS managers. There are three lessons on (1) improving the content of business cases, (2) how to develop business cases, and (3) the use of business cases in subsequent value creation. These lessons summarize our findings and the contributions are that we in the business case method propose to (1) include minimal contents, (2) develop social commitment, and (3) structure for dynamic use during value creation. We discuss the lessons and contributions related to research on IS business cases and value creation.
Year
DOI
Venue
2017
10.1057/s41303-016-0026-x
EJIS
Keywords
Field
DocType
business cases, action research, IS management, IS value, IS benefits management, project management
New business development,Business case,Electronic business,Business value,Computer science,Knowledge management,Business model,Business requirements,Business rule,Process management,Business analysis
Journal
Volume
Issue
ISSN
26
1
1476-9344
Citations 
PageRank 
References 
1
0.35
53
Authors
2
Name
Order
Citations
PageRank
Peter Axel Nielsen154747.07
John Stouby Persson211011.72