Title
Social Media Is Polarized, Social Media Is Polarized: Towards A New Design Agenda For Mitigating Polarization
Abstract
Social media platforms have often been described as online spaces supporting political discourse. However, online discussions are often polarized; people tend to commune with those who are ideologically similar to them. The HCI response to this phenomenon has been to purposefully expose people to diverse viewpoints. This common design agenda is supported through analysis of link sharing, yet little attention has been paid to how users discuss these links. Therefore, the common design agenda may not mitigate polarization. We study the emergent discourse in 10 Finnish migration-related Facebook groups and examine how the same links are shared and discussed across anti-and pro-migration camps. Qualitative analysis of the posts and comments revealed that shared media links do not bridge polarized groups with regard to worldviews and opinions. We then demonstrate alternative design opportunities to resolve this issue and begin to develop a new design agenda to mitigate polarization.
Year
DOI
Venue
2018
10.1145/3196709.3196764
DIS 2018: PROCEEDINGS OF THE 2018 DESIGNING INTERACTIVE SYSTEMS CONFERENCE
Keywords
Field
DocType
polarization, selective exposure, echo chambers, filter bubble
Filter bubble,Social media,Viewpoints,Public relations,Ideology,Human–computer interaction,Engineering,Phenomenon,Politics
Conference
Citations 
PageRank 
References 
0
0.34
27
Authors
3
Name
Order
Citations
PageRank
Matti Nelimarkka14510.10
Salla-Maaria Laaksonen201.69
Bryan C. Semaan322426.12