Title | ||
---|---|---|
Considering patient safety in autonomous e-mental health systems - detecting risk situations and referring patients back to human care. |
Abstract | ||
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This paper presents a protocol that elucidates the steps and decisions involved in risk detection, something that is relevant for all types of AEMH systems. In the case of self-referral, our study shows that a virtual agent can increase users' intention to self-refer. Moreover, the strategy of the agent influenced the intentions of the user afterwards. This highlights the importance of a personalised approach to promote the user's access to appropriate care. |
Year | DOI | Venue |
---|---|---|
2019 | 10.1186/s12911-019-0796-x | BMC medical informatics and decision making |
Keywords | Field | DocType |
Assistive technologies,Chatbots,Conversational agents,Persuasive computing,Risk,Robotics,Virtual agents,eHealth | Health care,Internet privacy,Persuasion,Patient safety,Knowledge management,Digital health,eHealth,Risk management,Telehealth,Medicine,Referral | Journal |
Volume | Issue | ISSN |
19 | 1 | 1472-6947 |
Citations | PageRank | References |
0 | 0.34 | 0 |
Authors | ||
5 |
Name | Order | Citations | PageRank |
---|---|---|---|
Myrthe Tielman | 1 | 10 | 3.80 |
Mark A. Neerincx | 2 | 757 | 96.80 |
Claudia Pagliari | 3 | 76 | 8.88 |
Albert A. Rizzo | 4 | 531 | 74.58 |
Willem-Paul Brinkman | 5 | 521 | 53.22 |