Title
A hybrid multiple-criteria decision analysis framework for corporate social responsibility implementation applied to an extractive industry case study
Abstract
Integration of corporate social responsibility (CSR) into a company's mainstream strategy is a complex task. Practical implementation of CSR requires analysis of both the external and internal environments to determine the prospects and challenges significantly influencing integration of sustainability into business strategy. In order to overcome limitations of single multiple-criteria decision analysis models, this paper proposes a hybrid integrated framework combining cognitive mapping and analytic networks process (ANP) to determine, prioritise and select CSR programmes for implementation. The strategic cognitive map serves as a foundation to build the ANP network and identify the importance of CSR programmes. A knapsack optimisation method is then used to optimally assign resources to CSR alternatives. We demonstrate the usefulness of the framework through a case study in the extractive sector. The framework was empirically tested with 61 respondents using postal and online surveys, MBA workshops, and conference networking.
Year
DOI
Venue
2015
10.1057/jors.2014.116
Journal of the Operational Research Society
Keywords
Field
DocType
resource,allocation,cognitive mapping,strategic planning,decision support systems,corporate planning
Decision analysis,Corporate social responsibility,Cognitive map,Multiple-criteria decision analysis,Computer science,Decision support system,Knowledge management,Strategic management,Strategic planning,Sustainability,Management science
Journal
Volume
Issue
ISSN
66
9
0160-5682
Citations 
PageRank 
References 
2
0.41
19
Authors
3
Name
Order
Citations
PageRank
Jolanta Poplawska130.79
Ashraf Labib2314.56
Deborah M. Reed331.47