Name
Abstract | ||
|---|---|---|
This paper explores the use of conversational speech question and answer systems in the challenging context of public spaces in slums. A major part of this work is a comparison of the source and speed of the given responses; that is, either machine-powered and instant or human-powered and delayed. We examine these dimensions via a two-stage, multi-sited deployment. We report on a pilot deployment that helped refine the system, and a second deployment involving the installation of nine of each type of system within a large Mumbai slum for a 40-day period, resulting in over 12,000 queries. We present the findings from a detailed analysis and comparison of the two question-answer corpora; discuss how these insights might help improve machine-powered smart speakers; and, highlight the potential benefits of multi-sited public speech installations within slum environments.
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Year | DOI | Venue |
|---|---|---|
2019 | 10.1145/3290605.3300326 | CHI |
Keywords | Field | DocType |
emergent users, public space interaction, speech appliances | Software deployment,Computer science,Slum,Multimedia | Conference |
ISBN | Citations | PageRank |
978-1-4503-5970-2 | 0 | 0.34 |
References | Authors | |
0 | 9 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Jennifer Pearson | 1 | 136 | 20.83 |
| Simon Robinson | 2 | 140 | 18.86 |
| Thomas Reitmaier | 3 | 109 | 10.04 |
| Matt Jones | 4 | 1509 | 146.72 |
| shashank ahire | 5 | 7 | 3.89 |
| Anirudha Joshi | 6 | 179 | 26.46 |
| Deepak Ranjan Sahoo | 7 | 38 | 7.84 |
| Nimish Maravi | 8 | 0 | 0.68 |
| Bhakti Bhikne | 9 | 0 | 1.01 |