Name
Abstract | ||
|---|---|---|
Advances in artificial intelligence (AI) frame opportunities and challenges for user interface design. Principles for human-AI interaction have been discussed in the human-computer interaction community for over two decades, but more study and innovation are needed in light of advances in AI and the growing uses of AI technologies in human-facing applications. We propose 18 generally applicable design guidelines for human-AI interaction. These guidelines are validated through multiple rounds of evaluation including a user study with 49 design practitioners who tested the guidelines against 20 popular AI-infused products. The results verify the relevance of the guidelines over a spectrum of interaction scenarios and reveal gaps in our knowledge, highlighting opportunities for further research. Based on the evaluations, we believe the set of design guidelines can serve as a resource to practitioners working on the design of applications and features that harness AI technologies, and to researchers interested in the further development of human-AI interaction design principles.
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Year | DOI | Venue |
|---|---|---|
2019 | 10.1145/3290605.3300233 | CHI |
Keywords | Field | DocType |
ai-infused systems, design guidelines, human-ai interaction | Interaction design,Computer science,Human–computer interaction,User interface design | Conference |
ISBN | Citations | PageRank |
978-1-4503-5970-2 | 29 | 1.00 |
References | Authors | |
0 | 13 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Saleema Amershi | 1 | 775 | 45.16 |
| Daniel S. Weld | 2 | 10298 | 1127.49 |
| Mihaela Vorvoreanu | 3 | 29 | 1.33 |
| Adam Fourney | 4 | 64 | 8.18 |
| Besmira Nushi | 5 | 120 | 10.98 |
| Penny Collisson | 6 | 29 | 1.00 |
| Jina Suh | 7 | 178 | 10.04 |
| Shamsi T. Iqbal | 8 | 1105 | 65.77 |
| Paul N. Bennett | 9 | 1500 | 87.93 |
| Kori Inkpen | 10 | 30 | 2.01 |
| Jaime Teevan | 11 | 4041 | 209.15 |
| Ruth Kikin-Gil | 12 | 29 | 1.00 |
| Eric Horvitz | 13 | 9402 | 1058.25 |