Title
Airport Accessibility and Navigation Assistance for People with Visual Impairments.
Abstract
People with visual impairments often have to rely on the assistance of sighted guides in airports, which prevents them from having an independent travel experience. In order to learn about their perspectives on current airport accessibility, we conducted two focus groups that discussed their needs and experiences in-depth, as well as the potential role of assistive technologies. We found that independent navigation is a main challenge and severely impacts their overall experience. As a result, we equipped an airport with a Bluetooth Low Energy (BLE) beacon-based navigation system and performed a real-world study where users navigated routes relevant for their travel experience. We found that despite the challenging environment participants were able to complete their itinerary independently, presenting none to few navigation errors and reasonable timings. This study presents the first systematic evaluation posing BLE technology as a strong approach to increase the independence of visually impaired people in airports.
Year
DOI
Venue
2019
10.1145/3290605.3300246
CHI
Keywords
Field
DocType
airport accessibility, assistive technologies, blind navigation, orientation and mobility, visual impairment
Visual impairment,Computer science,Navigation assistance,Navigation system,Challenging environment,Human–computer interaction,Orientation and Mobility,Multimedia,Bluetooth Low Energy,Focus group
Conference
ISBN
Citations 
PageRank 
978-1-4503-5970-2
0
0.34
References 
Authors
0
5
Name
Order
Citations
PageRank
João Guerreiro16117.87
Dragan Ahmetovic216621.09
Daisuke Sato332940.09
Kris M. Kitani463072.32
Chieko Asakawa591186.45