Title
Unpacking the Infrastructuring Work of Patients and Caregivers around the World.
Abstract
Many healthcare systems around the world are noted as fragmented, complex and low-quality, leaving patients and caregivers with no choice but to engage in "infrastructuring work" to make it function for them. However, the work patients do to construct their functioning health service systems often remain invisible, with very little resources and technologies available to assist them. This workshop aims to bring together researchers, health practitioners, and patients to examine, discuss, and brainstorm ways to re-envision our healthcare service systems from the perspective of patients and caregivers. We aim to unpack the types of work that patients and caregivers do to reconfigure, reconstruct and adapt the healthcare infrastructure, and to brainstorm design solutions that can provide better infrastructuring assistance to them.
Year
DOI
Venue
2019
10.1145/3290607.3299021
CHI Extended Abstracts
Keywords
Field
DocType
caregivers work, engagement, health services, healthcare infrastructure, invisible work, patients' work
Health care,Brainstorming,Public relations,Computer science,Health services,Healthcare system,Multimedia,Unpacking
Conference
ISBN
Citations 
PageRank 
978-1-4503-5971-9
0
0.34
References 
Authors
0
8
Name
Order
Citations
PageRank
Yunan Chen135241.49
Nervo Verdezoto212811.58
xinning gui32913.11
Xiaojuan Ma432549.27
Claus Bossen571551.84
Naveen L. Bagalkot6154.77
Valeria Herskovic722423.12
Bernd Ploderer824732.32