Title
From platform dominance to weakened ownership: how external regulation changed Finnish e-identification
Abstract
Background There is substantial interest among scholars in digital platforms and the ecosystems around them. Digital platforms are open, continuously evolving, sociotechnical structures that can be sensitive to various changes. Aim We take one-step further and investigate the post-dominance phase of platforms. The electronic identification (eID) ecosystem in Finland provides a good example of ecosystem transformation due to external changes from EU and national regulation. Method We engage in an extensive case study of a nation-wide monopolistic eID platform. We first take a retrospective view to understand the historical context and then examine in detail how an external driver leads to changes in the ecosystem. Results We explicate the platform evolution process, from a phase of dominance with centralized control structures to a more federated governance approach. We find that the introduction of intermediaries between the platform and its users contributes to a weakening of the dominant platform owners. Conclusion This finding that platforms can transform into industry infrastructures has an important implication for our understanding of the dynamics underlying digital platforms.
Year
DOI
Venue
2020
10.1007/s12525-019-00331-4
ELECTRONIC MARKETS
Keywords
DocType
Volume
Industry platforms,Platform ecosystems,Platform evolution,Platform dominance,Digital infrastructrues
Journal
30.0
Issue
ISSN
Citations 
3
1019-6781
1
PageRank 
References 
Authors
0.35
13
3
Name
Order
Citations
PageRank
Anar Bazarhanova121.39
Jesse Yli-Huumo2445.16
Kari Smolander379689.63